Subscription questions

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Subscription & Billing
ValueSense offers flexible subscription plans to meet different investment research needs. This guide covers everything you need to know about pricing, features, payment, and subscription management.
How to Upgrade Your Account
Payment Methods Accepted
- Credit/Debit Cards: Visa, Mastercard, American Express, and other major cards
- Apple Pay: One-click payment for Apple users
- Promotion Codes: Apply discount codes at checkout
Special Offers & Discounts
Student & Educator Discount
- 50% off the annual plan for students and educators
- Contact us for verification and discount application
- Perfect for academic research and learning
Promotion Codes
- Use "Add promotion code" at checkout to apply available discounts
- Check our website or newsletter for current promotional offers
Managing Your Subscription
Access Your Subscription Settings
- Click your profile icon in the top-right corner
- Navigate to "Subscription & Billing" section
- View your current plan details and renewal date
- Use "Change plan" to modify your subscription
What You Can Manage
- View current plan type (PRO plan)
- Check renewal/expiry dates
- Change billing frequency (monthly/annual)
- Update payment methods
- Apply promotion codes
Billing & Payment Information
Payment Processing
- All payments processed securely through Stripe
- Industry-standard encryption and security
- Stripe handles all customer service for payment issues
Cancellation Policy
How to Cancel
- You can always cancel your subscription at any time
- Access cancellation through your profile settings
- Use the "Change plan" button in Subscription & Billing section
Important Cancellation Details
- No refunds available under any circumstances
- All purchases are final - no refunds for unused portions
- Applies to both monthly and annual subscriptions
- You retain access until your current billing period ends
Refund Policy
- ValueSense does not offer refunds for any digital services
- All purchases are final upon completion
- No refunds for unused subscription time
- This policy applies to all features and services on valuesense.io
Technical Support
Payment Issues
- For payment problems, contact Stripe customer service
- Stripe is the merchant of record for all transactions
- They handle all billing inquiries and payment disputes
Subscription Questions
- Contact ValueSense support for subscription-related questions
- Use our help center for common issues
- Check your account settings for subscription details
Terms & Conditions
By subscribing to ValueSense, you agree to:
- Our Terms of Service and Privacy Policy
- The no-refund policy for all digital services
- Automatic renewal of your chosen subscription plan
- Responsibility for all investment decisions made using our platform